SkillCertSkillCert Specialist

AI & Microsoft Copilot for Quality and Life Sciences

Practical AI for Quality, Laboratory and Regulated Workflows

  • 9 modules
  • 100% online · Recorded lessons
  • English
  • innoryx

100% online with recorded lessons. Start right after you enrol and learn anytime, anywhere, at your own pace.

What you'll learn

  • Explain the practical role and limitations of generative AI and large language models in quality and life sciences
  • Recognize AI hallucinations and distinguish generated suggestions from verified evidence
  • Build structured prompts using role, context, task, requirements, source, output format and verification
  • Use AI to support SOP drafting, controlled-document review, comparison and gap analysis without inventing requirements
  • Use AI to support deviation investigations, evidence collection, root cause analysis and CAPA development while preserving human judgement
  • Apply AI to audit preparation, inspection readiness, risk assessment and compliance gap analysis
  • Use Microsoft Copilot workflows across Word, Outlook, Teams, Excel and PowerPoint for practical quality tasks
  • Review AI-assisted data analysis, formulas, trends, summaries and presentations for accuracy and source support
  • Apply confidentiality, privacy, data-minimisation and data-integrity principles before using AI tools
  • Explain traceability, validation considerations, approved-tool use and human oversight in regulated workflows
  • Verify AI outputs systematically before they are used in quality, laboratory or management decisions
  • Build a controlled AI-enabled workflow from task definition and data classification through verification and final human decision

About this course

Build practical skills in artificial intelligence and Microsoft Copilot for quality and life-sciences work. Learn how to use generative AI responsibly for prompting, SOP and controlled-document support, document comparison, deviation investigation, root cause analysis, CAPA, audit preparation, risk assessment, quality KPI analysis, meeting and communication workflows, and Microsoft 365 productivity across Word, Outlook, Teams, Excel and PowerPoint. The course places strong emphasis on hallucination control, source verification, confidentiality, privacy, data integrity, traceability, approved-tool use, validation considerations and human accountability. Learning is reinforced through six interactive activities, three quizzes, a practical branching investigation scenario, a 40-question final assessment and a 14-resource downloadable AI & Quality toolkit.

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Who this is for

  • Quality professionals
  • QA/QC personnel
  • Laboratory professionals
  • Life-science professionals
  • Pharmaceutical and biotechnology professionals
  • Healthcare quality professionals
  • Food-industry professionals
  • Medical-device professionals
  • Internal auditors
  • CAPA and deviation coordinators
  • Regulatory and compliance personnel
  • Risk and QMS professionals
  • Operations professionals
  • Managers and supervisors
  • Microsoft 365 users
  • Students and graduates entering quality or life-science roles

Prerequisites

No formal prerequisites. Basic familiarity with quality, laboratory, healthcare, pharmaceutical, food, manufacturing, regulated, or professional Microsoft 365 workflows is helpful but not required. No programming or previous AI experience is required.

Assessment

Three 10-question knowledge-check quizzes, six interactive activities, one applied branching scenario, and a 40-question final assessment. Final assessment pass mark: 70%. SkillCert attempts are unlimited.

Certificate

Earn a verified Innoryx SkillCert Professional Micro-Credential in AI & Microsoft Copilot for Quality and Life Sciences after completing the required learning items and successfully passing the final assessment.

Certificates can be verified online

Career relevance

Relevant for professionals working in quality assurance, quality control, laboratories, pharmaceuticals, biotechnology, healthcare, food, medical devices, manufacturing, compliance, auditing, CAPA, risk management, quality systems and other regulated or data-driven environments. The course develops practical AI productivity skills while reinforcing the governance, verification and professional judgement expected in quality and life-science work.

Frequently asked questions

Refund eligibility for course fees, books and third-party registrations is explained in our Refund & Cancellation Policy. Please review it before enrolling, including the Highfield and awarding-body terms where applicable.

How enrolment works

Start this course in three steps

  1. 1

    Enrol online

    Choose Enroll now, sign in or create your Innoryx account, and complete secure checkout.

  2. 2

    Learn at your own pace

    Your course appears in your Innoryx Learn account, ready to start on any device.

  3. 3

    Get certified

    Complete the assessment to earn your certificate.

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