Terms & Conditions

These Terms & Conditions govern your use of the Innoryx Global Learning websites (innoryx.com, innoryx.ae) and the courses, webinars, self-paced programs, and professional certification programs we offer. By using our website, creating a learner account, or enrolling in a program, you agree to these terms.

Innoryx Global Learning Pvt. Ltd., Nehru Institute of Engineering & Technology, Nehru Gardens, Thirumalayampalayam, Coimbatore – 641105, India. UAE operations: FutureX Global Learning, SPARK, University City, Sharjah – 66636, United Arab Emirates ("Innoryx", "we", "us").

When you create a learner account you agree to provide accurate and current information, to keep your login credentials confidential, and to tell us promptly if you suspect unauthorized use of your account. You are responsible for activity carried out through your account. We may suspend accounts that contain false information or are used in breach of these terms.

We offer instructor-led courses, live webinars, self-paced learning programs, and professional certification programs in areas such as food safety, HACCP, laboratory quality, microbiology, biotechnology, and research. Course content, schedules, trainer assignments, and delivery formats are described on the relevant course pages and may be updated from time to time. Enrollment in a program is confirmed once the applicable fee is received or an approved payment plan is in place.

Fees are listed on the website or communicated at the time of enrolment and are payable in the currency shown at checkout. Payments are processed securely by our payment providers (Razorpay in India, Omnispay in the UAE); we do not store your card or bank credentials. Applicable taxes are included in, or added to, the fee as indicated at the time of purchase. Where an instalment plan is offered, access to the program may depend on instalments being paid on schedule.

Enrolment is personal to you. Course access, learning materials, recordings, and assessments are made available to the enrolled learner only and must not be shared with others. Access periods and any lifetime-access entitlements are as described on the relevant course page at the time of purchase.

Cancellations, refunds, transfers, and credits are governed by our Refund & Cancellation Policy, which forms part of these terms. Please read it before enrolling.

Some programs include quizzes, mock tests, assessments, or final examinations. Attempt limits, reattempt rules, pass criteria, and proctoring or integrity requirements are communicated within the program. You must complete assessments yourself; impersonation, collusion, or use of unauthorized assistance may lead to disqualification and cancellation of results.

Certificates are issued on successful completion of the applicable requirements of a program. Innoryx-issued certificates are digitally verifiable on our website. Where a qualification is awarded by an external body (for example Highfield Qualifications, whose qualifications are offered in the UAE by FutureX as a Highfield approved centre), the certificate, registration, assessment, and any replacement or appeal are subject to that awarding body's own rules, timelines, and decisions.

All course content, videos, slides, documents, assessments, logos, and website material are owned by or licensed to Innoryx and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to access and use the materials for your own personal learning. You may not copy, record, redistribute, resell, publish, or commercially exploit any content without our written permission.

You agree not to:

• Share your account or course access with any other person.
• Copy, scrape, download, or redistribute course content except as permitted.
• Interfere with the platform, attempt unauthorized access, or probe security controls.
• Use the platform for anything unlawful, misleading, defamatory, or harmful.
• Misrepresent your identity or your assessment work.

We work to keep the website and learning platform available and accurate, but we do not guarantee uninterrupted access. We may update content, schedules, features, or these systems for maintenance, improvement, or compliance, and we will communicate material changes that affect your enrolment.

Our services rely on third-party providers, including payment processors (Razorpay, Omnispay), messaging platforms (WhatsApp, Instagram), video hosting, and awarding bodies. Your use of those services may be subject to their own terms and policies, and we are not responsible for outages or decisions of third-party providers.

Our website and programs are provided with reasonable skill and care. Except as required by law, we make no warranty that the service will be uninterrupted or error-free, and we do not guarantee any particular employment, income, or career outcome from completing a program. To the extent permitted by law, our aggregate liability arising out of or in connection with a program is limited to the fees you paid for that program, and we are not liable for indirect or consequential losses. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including your statutory consumer rights.

We may suspend or terminate access to an account or program where these terms are breached, fees remain unpaid, or continued access would be unlawful or harmful. You may stop using the platform at any time; cancellation of a paid enrolment remains subject to the Refund & Cancellation Policy.

Our handling of personal data is described in our Privacy Policy, which forms part of these terms.

We may update these terms as our services or legal obligations change. The revised version will be published on this page with a new "last updated" date. Changes do not reduce entitlements you have already purchased, except where required by law.

The legal entity responsible for your transaction is the entity identified on your invoice, receipt, or payment confirmation. These terms, and your enrolment, are governed by the law applicable to that transaction and that entity. Nothing in these terms limits any mandatory consumer-protection rights or statutory remedies available to you under applicable law.

Email: info@innoryx.com
India: +91 9895 030 890
UAE: +971 58 570 0890