1. About these terms
These terms are an agreement between you and Innoryx Global Learning ("Innoryx", "we", "us") for the Innoryx app for iPhone and Android ("the app"). By downloading or using the app, you agree to them.
Our Terms & Conditions also apply to your learner account and to the courses, assessments and certificates you access in the app, and form part of these terms. If the two conflict on something specific to the app, these App Terms of Use apply. How the app handles your data is described in our App Privacy Policy.
2. Your licence to use the app
We give you a personal, limited, non-exclusive, non-transferable and revocable licence to install and use the app on devices you own or control, for your own learning, as allowed by the rules of the store you downloaded it from (including Apple's Usage Rules in the App Store Terms of Service).
You may not, except where the law expressly allows it:
- copy, modify, translate or create derivative works of the app;
- decompile, reverse engineer or try to extract the app's source code;
- rent, lend, sell, sublicense or redistribute the app;
- remove or bypass content protection, purchase checks or any other security feature; or
- use automated tools to access the app or copy its content.
The app and its content are owned by or licensed to Innoryx. The licence gives you no ownership of them.
3. Your account
You need an Innoryx learner account to use the app. You must give accurate details, keep your password private, and not let anyone else use your account. Your account and the courses on it are personal to you. Tell us straight away if you think someone else has used your account.
4. Course content in the app
Videos, documents, quizzes, assessments and other materials in the app are for your personal learning only. You may not record, copy, share or publish them, except where a feature of the app lets you save or share a file for your own use. Files you save or share remain subject to these terms.
5. In-app purchases
- Where available, SkillCert courses can be bought in the app through the App Store or Google Play. The price is shown in the app before you buy, in the currency and with the taxes set by the store.
- Payment is charged to your Apple ID or Google account by Apple or Google, under their terms. We never receive your card or bank details.
- Each purchase is a one-time payment, not a subscription. It unlocks one specific course on the Innoryx account you are signed in to, and the course is then available wherever you sign in to that account. Purchases cannot be moved to another account.
- How long you can access a course is as described on the course page when you buy it.
- If the store marks a payment as pending (for example while a parent approves it), the course unlocks once the store confirms the payment.
- If a purchase does not unlock your course, use Restore purchases on the course page or under Account, or contact us.
6. Cancellations and refunds for in-app purchases
Purchases made in the app are processed by Apple or Google, so refunds are handled under their policies:
- App Store: only Apple can refund an App Store purchase. Request a refund at reportaproblem.apple.com.
- Google Play: request a refund through Google Play (see Google Play refunds), or contact us. We can refund a Google Play purchase where our Refund & Cancellation Policy allows it.
When a purchase is refunded or reversed, access to the course it unlocked is removed. Deleting the app or your account does not cancel or refund a purchase.
Any other payment you have made to Innoryx is covered by our Refund & Cancellation Policy. Nothing in these terms affects your statutory consumer rights.
7. Acceptable use
The acceptable use rules in our Terms & Conditions apply in the app. In particular, you must not interfere with the app or our servers, try to get around purchase verification or access controls, or use the app for anything unlawful or harmful.
8. Updates and availability
We may update the app to fix problems, improve it or meet legal requirements, and some updates may be needed to keep using it. Features can differ between iPhone and Android, between devices and between countries; for example, in-app purchases may not be offered everywhere. We do not guarantee that the app will always be available or error-free, and we may stop offering it.
The app needs an internet connection. Your mobile operator's data charges and terms apply.
9. Ending these terms
You can stop using the app at any time by deleting it. Deleting the app does not delete your account; to do that, see Delete your Innoryx account. We may suspend or end your use of the app if you seriously or repeatedly break these terms, as described in our Terms & Conditions. When these terms end, your licence to use the app ends too; sections that by their nature should continue (such as ownership, refunds and liability) still apply.
10. Liability
The app is provided with reasonable skill and care. Except as required by law, it is provided "as is" and "as available". The disclaimers and limits of liability in our Terms & Conditions apply to the app. Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including your statutory consumer rights.
11. If you downloaded the app from the App Store
The following terms apply in addition to the rest of these terms:
- Agreement: these terms are between you and Innoryx only, not Apple. Innoryx, not Apple, is solely responsible for the app and its content.
- Licence: your licence is limited to using the app on Apple-branded products you own or control, as permitted by the Usage Rules in the App Store Terms of Service, except that the app may also be accessed by other accounts associated with you through Family Sharing or volume purchasing where available.
- Maintenance and support: Innoryx is solely responsible for maintenance and support of the app, as described in these terms or as required by law. Apple has no obligation to provide any maintenance or support for the app.
- Warranty: Innoryx is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to a warranty are Innoryx's responsibility.
- Product claims: Innoryx, not Apple, is responsible for addressing any claims by you or a third party relating to the app or your use of it, including product liability claims, any claim that the app fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.
- Intellectual property: if a third party claims that the app or your possession and use of it infringes their intellectual property rights, Innoryx, not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim.
- Legal compliance: you confirm that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- Third-party terms: you must comply with any third-party agreement that applies when using the app, such as your mobile data agreement.
- Third-party beneficiary: Apple and its subsidiaries are third-party beneficiaries of these terms and, once you accept them, Apple has the right (and is deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
12. If you downloaded the app from Google Play
Google Play's Terms of Service apply to your download of the app and to purchases made through Google Play. Google is not responsible for the app or its content.
13. Changes to these terms
We may update these terms when the app or the law changes. The new version will be published on this page with a new "last updated" date. Changes do not reduce access you have already bought, except where the law requires it.
14. Governing law
These terms are governed by the same law as our Terms & Conditions. Nothing in these terms limits any mandatory consumer-protection rights or statutory remedies available to you where you live.
15. Questions, complaints and claims
Innoryx Global Learning Pvt. Ltd., Nehru Institute of Engineering & Technology, Nehru Gardens, Thirumalayampalayam, Coimbatore – 641105, India. UAE operations: FutureX Global Learning, SPARK, University City, Sharjah – 66636, United Arab Emirates.
Email: info@innoryx.com
India: +91 9895 030 890
UAE: +971 58 570 0890
